SUBCONTRACTOR CAPABLE OF MANAGING FULL SERVICE ORGANIZATIONS, INCLUDING SERVICES NETWORKS AND CALL CENTERS.
In this mode Service Solutions takes over full management of Service processes for Customers that want to outsource these processes.
Network selection, appointment, contracting, training and controlling.
Consumer Call Centers (SAC) Management utilizing Service Solutions proprietary software and systems.
Interface with Procon, other legal entities, the Press, etc.
Interface with Engineering for Product Improvement and Field Call Rate tracking.
Service Solutions processes enable approval of ISO 9000 and most International Quality Program Certifications.
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